- April 28, 2021
- Posted by: Rich Pepe
- Categories: Cloud Computing, Innovation
Hybrid Remote Work Model v2 with CompleteCloud
The only constant is change… not long ago, employers were resistant to employees working from home and now their business depends on it. If we learned one thing in 2020, it is that business can continue even when no one is in the office! Last year may be considered the year of remote work, but it is just the beginning. Forbes magazine has suggested that throughout 2021 and beyond, employers will need to support a hybrid model – a combination of working in an office and at home. It further predicts that by 2025, an estimated 70% of the workforce will be working remotely at least five days a month. Quite a difference from 2019…
Get Ready for the Future by Choosing the Right Technology
Most companies have cobbled together a solution to enable remote workers by now, but there’s a difference between a cobbled together solution and a well-engineered, secure platform that enables you to thrive. Sound IT investments can provide you with a competitive advantage and be beneficial to your company and its employees.
Three main factors to consider before you invest in technology to get you ready for the future of your business in a hybrid remote work model:
1. Built-In Security
All too often Security is compromised for short-term convenience, but this can be a catastrophic mistake – we don’t want to embarrass anyone but just think of the high-profile security breaches you’ve heard about in the past few years due to social engineering, ransomware, DDoS attacks, etc. Get the picture? Securing your remote workforce requires a rigorous mindset that needs to be embedded throughout the entire company, starting from the top. This is not just about how your data is stored; it includes every interaction between your employees, customers, and vendors. From sending attachments via email to sharing files externally, and web/video conferencing, every tool you use should have security baked into its design. Industries that are highly regulated, government contracting, finance, and healthcare, for example, need to pay special attention to third-party tools introduced to enable remote work over the past year.
Our CompleteCloud platform uses sophisticated automation, monitoring, and provisioning systems to ensure consistency and compliance. All these systems have been internally developed and linked into this private infrastructure by our partners at Avatara. We don’t deploy any “off the shelf” management platforms, and any third-party components are engaged via secure API and not incorporated into the core system.
2. Effective Collaboration
Today, employers know investing in the right tools to enable their employees to be as productive from home as in the office is money well spent. And while having security built in is critical, there is a need to balance security and usability. A successful hybrid work environment encourages virtual workers to collaborate with their colleagues as much as the folks in the office are collaborating. Ease of use is critical for this. When evaluating which of the many video conferencing/collaboration options out there, here are some usability indicators to look for:
- Accessibility – regardless of device
- Meeting options “open to any” and “private”
- In-meeting controls
- Dependability and 24/7 customer support
- User centric design
CompleteCloud’s native audio/video conferencing tool, called Meet, offers all these options within the most secure platform on the market.
3. Modern Performance Management
Another prediction in the Forbes article is that organizations will shift to measure work delivered rather than hours worked – tools to enable remote employee performance management will become essential. Maximizing employee efficiency and visibility is critical. CompleteCloud, as an example, provides a productivity report to managers for each of their employees. Showing when they are logged on the platform, including how long they are active versus idle and which applications they are using. All employees are able to see who is online at any time, and if they are in the office or remote. This transparency keeps everyone accountable and working together. According to Forbes, “rethinking how goals are set and identifying key performance metrics will be critical to managing remote workers in the new normal.”
Interested in assessing your IT infrastructure to make sure your business is set up to thrive today and in the future? Let’s talk.