USA-Based 24×7 SupportAvailable at any time, any day if there is an issue with your network.
CompleteCloud comes with 24x7x365 U.S. based support. And while very few incidents require on-site support, we can cover your entire state and we can offer this with a Support Level Agreement to fit your business needs.
Polished NOC Services
There’s never a good time to experience a technical disruption. When trouble arises, immediate assistance is necessary. CompleteCloud provides a virtual and on-site team to make sure your tactical issues are being solved 24/7 with support based in the U.S. Your issues will be handled whether you are in the office, at home, or on the go. CompleteCloud users can reach our team via phone, email or our website.
We pride ourselves on providing industry leading support including:
- 3 tiers of support
- Only 1% of our clients call each day
- 90% of cases are solved within 15 minutes by Tier 1 Support
- 85% of calls are answered in under 1 minute
With CompleteCloud, you are not just getting quality service – you get so much more. We’ll do everything we can to provide you with the peace of mind you deserve.
Our Support Model:
CompleteCloud improve’s your daily operations with the help of our certified support team. Trust a cloud solution provider willing to do whatever it takes. We’ll continue to go above and beyond to keep your network operating at peak performance. If you’re interested in our industry-leading network monitoring system and 24/7 U.S. based support, then contact us to learn more about our CompleteCloud solution.
Additional CompleteCloud Services
Cloud Mobility
CompleteCloud Mobility is an essential way to remain connected with your team and be productive wherever you are. This gives users the capability to access network data from remote locations or the office. As companies begin to embrace mobility, they are discovering it has many additional benefits beyond productivity.
Unlimited Storage
Eliminate the need to purchase more space in the cloud with unlimited cloud storage to house all of your data in one, centralized location. Our unlimited data solution gives businesses the ability to customize their online storage plan for a cost-effective answer to scalability, without the cost of having to purchase new servers.
Cloud Collaboration
CompleteCloud’s cloud collaboration software gives users the ability to log inthrough a connection manager and have access to their entire desktop from any device without requiring a virtual private network (VPN).
Cloud Backup
CompleteCloud mitigates disasters, natural or man-made, that can cause significant damage to your network and wipe away some of your most important data. This is the lifeblood of most business operations and without this information in place, your company will suffer. Disasters can strike at any time, but don’t panic. We have your back.
Cloud Desktop
CompleteCloud offers a wide variety of desktop options. Our flexible solutions include a private cloud IT infrastructure and a robust cloud desktop. We ensure our clients are supplied with an effective cloud solution which streamlines their IT management and keeps their important data protected.