USA-Based 24×7 SupportAvailable at any time, any day if there is an issue with your network.
CompleteCloud comes with 24x7x365 U.S. based support. And while very few incidents require on-site support, we can cover your entire state and we can offer this with a Support Level Agreement to fit your business needs.
Polished NOC Services
There’s never a good time to experience a technical disruption. When trouble arises, immediate assistance is necessary. CompleteCloud provides a virtual and on-site team to make sure your tactical issues are being solved 24/7 with support based in the U.S. Your issues will be handled whether you are in the office, at home, or on the go. CompleteCloud users can reach our team via phone, email or our website.
We pride ourselves on providing industry leading support including:
- 3 tiers of support
- Only 1% of our clients call each day
- 90% of cases are solved within 15 minutes by Tier 1 Support
- 85% of calls are answered in under 1 minute
With CompleteCloud, you are not just getting quality service – you get so much more. We’ll do everything we can to provide you with the peace of mind you deserve.
Our Support Model:
Improve your daily operations with the help of our certified support team. Trust a cloud solution provider willing to do whatever it takes. We’ll continue to go above and beyond to keep your network operating at peak performance. If you’re interested in our industry-leading network monitoring system and 24/7 U.S. based support, then contact us to learn more about our CompleteCloud solution.