FortuneBank was more confident than ever in meeting their compliance standards
- June 3, 2020
- Posted by: Jim Kromer
Before CompleteCloud, FortuneBank was splitting two of their employeesʼ time to handle the IT support of their 60 employees. When FortuneBank made the switch to CompleteCloud- they upgraded to our 24×7 US based Support. FortuneBank averages about 17 calls a month to our support team with 80% of those calls being answered in under a minute and 90% of those cases being resolved within 10 minutes. With Avataraʼs Customer Portal they get complete transparency into how well their users are being supported.